Friday, August 07, 2020

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About us

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Registered in five countries, the Canadian Healthcare Council and its partners are part of an association of Canadian organizations that specializes in certification of healthcare organizations and professionals. 

The Canadian Healthcare Council provides organizations with the information they need to pursue and maintain high standards of patient safety, based on the World Health Organization and international standards, and best practices. 

 The Canadian Healthcare Council specializes in the certification of doctors and health-care providers outside of Canada. In Canada, it was ratified the UNESCO Convention on the Recognition of Studies, Diplomas, and Degrees concerning Higher Education in the States belonging to the Europe Region. We provide information and referral services to individuals and organizations on the recognition of academic and occupational credentials for working and studying in Canada and abroad. The requirements for certification of professionals are up to current international and Canadian regulations. 

By 2009, most large organizations had received an ISO, a certification, or award for excellence.  This award was based on yes-no questions to the organizations' leaders. Every three-year questions only for the leaders in a yes-no checklist contributed little to quality improvement and patient safety. Everything started more than 30 years ago when ISO innovated its laboratory certification based on the six quality dimensions. Some certification bodies copied vaguely the idea in order to ask general questions to all the services in large organizations.  Evaluators used to visit large organizations asking in general if there is enough capacity, efficiency, or other dimensions in their services. A general question based on a general standard was answered with a general affirmative statement. When leaders answered to all the questions affirmatively, the large healthcare organization got a certification with an award for excellence. The defense argument was that the six quality dimensions have evidence behind them. Therefore, the standards are based on evidence to offer excellence awards.  However, the problem is that every organization had received a 99% standards met award for excellence every three years until 2010. Where is the quality improvement? Are hospitals 99% safe after the diploma? CEHC experts have been challenging the status quo of healthcare certification for more than ten years. In, 2010 the first CEHC program was launched in Canada and around the globe offering specific standards not only for the leaders but for the entire team. 

 

Experience: Countries where our consultants have evaluated healthcare organizations:

 

                                                                                                      

Benefits:

The unique programs of the Canadian Healthcare Council are our competitive advantage. All of our programs are designed, created, and reviewed by Canadian healthcare professionals and international consultants who currently work in the field and can effectively identify the needs of hospitals and clinics.

The Canadian Healthcare Council has streamlined the process of accreditation in order to eliminate archaic and repetitive requirements. 

Client organizations see returns on their investments because they pay the going rate for hospitals and clinics in Canada, rather than the price of competitors outside the country. 

 Finally, the Canadian Healthcare Council supports clients by referring new patients to their organizations.

 

 

OTHER OPTIONS

CANADIAN HEALTHCARE COUNCIL

·         There are thousands of repeated standards without evidence for a hospital or clinic. There is no value in repeating the same questions over and over every year. There are more than 3,500 standards for a complex hospital but there is no document with the evidence behind the standard. Their standards could be reduced to the ones that are the priority and have evidence. Nobody has seen the book of evidence for 3,500 standards. As their evaluators are trained to say during an evaluation when a document is required " If it is not written, it does not exist" This rule should apply to the accreditation bodies as well.  

·         The Canadian Council has removed all occurrences and identified only what has value to an organization. We have selected only the standards that have evidence. The Canadian Healthcare Council has stated accreditation bodies should not just add standards and work every year. Only standards with evidence should be required to a hospital and clinic.

·         It is not enough to have levels. The standards have to be consistently organized in such stages. There are many inconsistencies in the levels suggested. Levels do not make sense when there is no quality improvement theory behind. The benefit of having levels is irrelevant when there is no consistency.

·         The Canadian Healthcare Council has created four stages of implementation. The standards are consistently set in each stage. Organizations deserve that the benefit of having levels be consistent. The stages were developed by professionals who work in healthcare. The four stages have been developed by healthcare quality improvement experts as a difference to other accreditation companies.

·         There is not going to be a return of the investment. The price is set based on how much revenue an accreditation needs to bring to its own country. The price is increased yearly based on the déficit an accreditation body has. An upfront large payment is requested to cover déficits. For full preparation and a final visit, the price goes from a minimum of 60,000 CAN$ for a small ambulatory care office to 500,000 CAN$ for a complex hospital.

·         The price is set based on what we charge in Canada to facilities and professionals. The price for a visit could be around 14,000 CAN$ for three evaluators for a large and complex hospital. There is not a yearly increase in price but the contract states fixed payments for four years. There is not a high upfront payment to cover deficits. The accreditation body charges per service.